Gatekeeper Allow List and Cookies
This article covers which domains, email addresses, and settings must be allowed to ensure a smooth Gatekeeper rollout within your organisation.
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Firewall allow lists grant access to specific addresses and services that may otherwise be blocked by your organisation’s security settings. It's recommended to add these addresses and services to your organisation’s firewall allow list in order to ensure users can receive notifications, access the platform reliably, and use integrations without interruption.
Domains
Add the following Gatekeeper domains to your allow list to ensure email links and platform access function correctly for your users:
If you are using our US Gatekeeper instance:- us.gatekeeperhq.com
- us.contractnow.com
- auth-us.gatekeeperhq.com
- auth-us.contractnow.com
- apac.gatekeeperhq.com
- apac.contractnow.com
- auth-apac.gatekeeperhq.com
- auth-apac.contractnow.com
- ca.gatekeeperhq.com
- ca.contractnow.com
- auth-ca.gatekeeperhq.com
- auth-ca.contractnow.com
- eu.gatekeeperhq.com
- eu.contractnow.com
- auth-eu.gatekeeperhq.com
- auth-eu.contractnow.com
Email Domains
Ensure the following Gatekeeper email domains are allowed:
- gatekeeperhq.com
- gatekeeperhq.co.uk
- gatekeeper.ai
Email Addresses
It's recommended to allow the following specific email addresses to ensure Gatekeeper notifications and support communications are delivered successfully:
For Gatekeeper App Notifications:
- no-reply@gatekeeperhq.com
For Gatekeeper App Message Notifications
- *@reply.eu.gatekeeperhq.com
- *@reply.us.gatekeeperhq.com
- *@reply.ca.gatekeeperhq.com
- *@reply.canada.gatekeeperhq.com
For communications with the Gatekeeper Support Team
- tickets@gatekeeperhq.com
- support@gatekeeperhq.com
Cookies
Cookies are small data files stored in your browser to remember your preferences and improve your experience. Blocking third-party cookies (also known as cross-site tracking) can prevent Gatekeeper pages from loading correctly.
Note: Some of our integrations, including DocuSign, NetSuite, and MarketIQ, require third-party cookies to function. If blocked, these integrations may not load properly or at all.
Ensure the following third-party sites are accessible through your organisation’s firewalls:
- google.com
- translate.googleapis.com
- translate.google.com
- google_analytics.com
- bam.nr-dat.net
- hubspot.com
- newrelic.com
- intercom.io
- wistia.com