This article provides step-by-step instructions on creating a workflow group and adding users to it.
Estimated Read Time: 2 minutes
Sections in this article:
Introduction
You can create workflow groups and assign users to them; this is typically used when a certain group of users are involved in the Workflow
Workflow groups can then be used for:
- Workflow Notifications - users within the group can be automatically notified that the card has entered the phase, or receive reminders at set intervals if it remains there.
- Workflow Card Ownership - only users within the group can access the phase that they are assigned ownership of, for example, they might be responsible for approving a contract in a request workflow.
Create a Workflow Group
To create a workflow group:
- From the navigation menu, expand Settings then click Users.
- Click Add then select Workflow Group
- Enter a title and, if useful, an optional description, then click Save.
Note: the Workflow Group title will be used when selecting the group within the workflow configuration, so it is recommended to use a title that is short but meaningful.
Add Users to a Workflow Group
If the required users are not already added in Gatekeeper, create them manually or via Bulk Import first.
To add users to a workflow group:
- From the navigation menu, expand Settings then click Users.
- Search for the relevant user, then expand the 3 dots and select Edit.
- From the Workflow Groups section, select the workflow group from the dropdown list. You can add users to multiple workflow groups if needed.
- Click Save.