Gatekeeper Minimum System Requirements

Gatekeeper is is a web-based SaaS (software as a service) application that runs in a web browser and is responsive to all standard desktop and mobile device resolutions.

Gatekeeper is built, tested, and supported to work in the following web browsers:

If you or your organisation still use Internet Explorer (IE) as your chosen browser, we strongly urge you to switch to another.
In line with Microsoft, we will no longer test or support Gatekeeper on this browser
Performance issues can be expected since Microsoft has stopped releasing any security updates for Internet Explorer
Here is Microsoft's guidance on switching to Edge
*IT departments can also visit this Microsoft page for migration guidelines and other important information regarding the deprecation of IE 11


On mobile devices (smartphones & tablets), we support the following browsers:

  • Safari (Latest version)
  • Chrome (Latest version)

Browser Configuration Requirements

The following must be enabled for Gatekeeper to work properly. These settings are already enabled by default in most web browsers:

  • JavaScript enabled
  • Cookies enabled

Gatekeeper may work in other browsers or legacy versions of supported browsers, but these are not officially supported.

If you find that you are using an outdated browser, you can upgrade it here. If you find issues in any of our supported browsers, please contact Gatekeeper Support

Note: An upload speed of >10Mbps is recommended when uploading large file sizes to Gatekeeper.