User Management
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      Customise your User Profile

      This article will walk you through the options available to customise your user profile.

      In this article

      Access your user settings

      To access your user profile, simply select the profile icon in the top right-hand corner of Gatekeeper.

      Edit your User Profile

      To access this area, first, select your user icon, then select Profile.

      You can change your base user information, such as name, title, telephone, etc.

      Edit your Settings

      Here you can edit your user-specific settings. This includes your Weekly Summary Email, default Dashboards, and Workflow delegation.

      Weekly Summaries

      Here you can enable or disable your Weekly Summary Emails. Simply tick them on or off to enable/disable the email.

      In addition to this, you can decide whether the Weekly Summary Email will send with only information relating to objects you own, or all objects that you have visibility of.

      Workflow Management

      Please see our article on Workflow Delegation here for further information.

      Dashboards

      Here, you can choose which dashboards you wish you to see, and which is the default on log in. You can select the toggle box under display to show and hide specific Dashboards, and also select the radio button to decide which dashboard you will see when you log in to Gatekeeper.

      Your Dashboard options may differ from those in this screenshot.

      You can also toggle your dashboards directly from the dashboards themselves. Please see this Knowledge Base Article.

       

       

      View your Messages

      Here, you can view any message threads that you have been associated with.

      Beginning a message thread must be done from an Object. E.g. a Contract or Supplier record. The Messages section of your user profile is for viewing existing messages only.

      Help Desk Messages

      Here, you can view any associated Help Desk Messages.

      For further information on the Help Desk, please see this article here.

      Sign Out

      Use this option to securely sign out of Gatekeeper.