User Management
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      Edit Existing Users

      Make changes to a user's account via the user interface.

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       Estimated Read Time: 2 Minutes

      For background on user management, see Managing Users Overview.

      You can make changes to a user's account directly in Gatekeeper. This is recommended when you have minor changes to make to a small number of users. To do this:

      1. From the navigation menu, expand the Settings option then click Users.
      2. Expand the 3 dots on the relevant row, then select Edit.
        edit user
      3. Update the personal data, roles, and permissions as needed. From here, you can also resend the invite email or revoke the user's access.
      4. Click Save. 

      Note:

      • If an employee has been granted access to Gatekeeper with an administrator,  collaborator, or custom RBAC role, they cannot then be downgraded to an Employee Portal Only user.
      • To make changes to users in bulk, it's recommended to use the export and import functionality to do this efficiently.

      Additional Reading